Service / AI & Automation
AI and automation
I build AI features that do real operational work: answering from your own documents, triaging enquiries, enriching records and moving data between the tools you already pay for.
Generic chatbots hallucinate because they have no access to your data. Automation projects stall because nobody maps the process first.
How we work together.
Document the current process and quantify the manual hours.
A narrow working agent on real data within days.
Guardrails, evaluation set, logging and cost caps.
Rollout, team training and ongoing tuning.
Outcomes & Stack
Common questions.
Will my data be used to train models?
No. Work runs through API tiers that exclude training, and sensitive data stays in your infrastructure.
Can it plug into our current tools?
Yes. Anything with an API or webhook can be connected, along with most mainstream CRMs and spreadsheets.
What happens if an automation breaks?
Every workflow ships with monitoring and alerting, and fixes during the agreed support period are covered.
Do you use off the shelf tools or custom code?
Whichever fits the workflow. Simple automations run on n8n or Make; anything requiring logic or scale gets custom code.
How do you handle sensitive business data?
Data stays inside your own infrastructure wherever possible, with access scoped to only what the automation needs.
Ready to bring this to your project?
Let’s discuss your requirements and how we can collaborate.